Saturday, February 4, 2023

Users Prompted to Download, Run, Open ".ica" File Instead of Launching Connection

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About the Online Plug-in for Windows



 

Asked by Robert Peck. For a couple years we have seen this problem. Often associated with the ICA client being updated. Sometimes seemingly out of nowhere. When this error happens the helpdesk has always just uninstalled and re-installed the client and then it works.

We are now using Workspace App Today we had many instances of this error. These are users that recently changed windows domains but that did not break workspace and then today they transitioned from launching some of their applications from the on prem storefront to launching them from Citrix Cloud. There were a certain number of them that started getting that error when launching apps from the cloud but they could still launch apps from storefront with no issue.

What I mostly want to know is what causes this problem. Does anyone have a technical explanation for it? Thank you so much! I have been fighting this for months. I reinstalled citrix easy a dozen times today. Is there any logging can show why this is happening? I previously extracted the Workspace installer myself and pointed the installer to it, I also see it in the Program Files folders Although it's from a different date than my install date but every few days I can see the installer come up and run again.

I get this same issue at least twice a week exactly as described by the OP. Your solution seems like a workaround and does not address the root cause of the issue. Can no one tell us why this happens or how to permanently fix it? Looking at Google I see mention of this issue going back many years i. I already relocated it manually several time, first time I guess it was like on the Robert Peck's screenshot : temporary folder of user profile that obviously is cleared sometime so the ICAWebWrapper.

I have done as as said above and it seems to work. The work desktop appears but I get a error message that says:. You will be able to leave a comment after signing in. Welcome to the Citrix Discussions. Our site does not support outdated browser or earlier versions.

To use our site, please take one of the following actions:. Jump to content. Upvote if you also have this question or find it interesting. Learn more. Follow, to receive updates on this topic. Sign in to follow this Followers 2. Windows installer tries to kick off icawebwrapper. Robert Peck 6. Robert Peck Enthusiast 6 Members 19 posts. Posted January 27, We have always used Web access and not native mode.

Share this post Link to post. Recommended Posts. Mark this reply as best answer, if it answered your question. Upvote if you found this answer helpful or interesting. Sandeep Sandeep 8. Sandeep Sandeep Enthusiast 8 Members 15 posts. Posted January 28, Probably the file icawebwrapper. Mike Soto 0. Mike Soto 0 Members 2 posts. Posted August 27, Eamonn Tully 0.

Eamonn Tully 0 Members 1 post. Posted October 16, Neal Addy 0. Neal Addy 0 Members 1 post. Posted October 30, The issue kind of disappeared for me. Posted August 31, Why is a msi setup file looked at startup of a software? Looks like a bad implementation Posted September 30, The work desktop appears but I get a error message that says: The connection to "xxx" failed with status Unknown client error 0. And after pressing OK it closes again.

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Citrix ica client plugin download



 

Click here to Download. To download the client, visit the Downloads area of www. After installing this version of the client, you can no longer downgrade to an earlier version of the client.

Important : You cannot use this version of the client to connect to a server running Citrix XenApp 5. This release is packaged with Microsoft Windows Installer 3. To install the package, Windows Installer 3. For more information see Microsoft article or visit the Microsoft Web site and search on keyword msiexec. The error messages result from file manifest issues with Visual Studio Service Pack 1; they do not mean that the launch attempts failed.

On Windows x64 systems, pass-through authentication might not function properly after upgrading from Version 9. The following workaround resolves the issue:. Open a command prompt and navigate to the x64 subfolder under the ICA Client installation folder.

After installing this version of the client on a Windows XP workstation that has no Microsoft Service Packs installed, an error message might appear when launching Program Neighborhood, indicating that the file Winhttp. While upgrading to Version The correct statement is:.

To install the client software using an MSI package, the Windows Installer Service must be installed on the client device. To install clients on client devices running earlier versions of the Windows operating system, you must install the Windows Installer 3. This release may require you to edit the registry. Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system.

Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. When content redirection is enabled for a published application and you attempt to open content in a published desktop session, the application launches a new, blank file rather than the specific file you attempt to open.

After establishing a connection, the Log On to Windows dialog does not appear to accept keyboard input. When upgrading to Version After upgrading to Version Specifically, if you delete an application shortcut from the desktop and refresh applications, the desktop shortcut does not reappear.

When installing Program Neighborhood Agent from a command line with the backup config flag enabled, the registry key for the backup URL is not added to the registry. The issue occurs when the installer attempts to install the file logging. Version When launching an application using SOCKS5 authentication, you are prompted for user credentials more than once. When a print job fails to install fonts typically Type-1 postscript fonts , the print job is not sent to the printer.

When launching a published application in a maximized window, the window might be partially positioned off-screen. This is the client-side component of a fix that addresses an issue in which applications that are set to launch maximized on a preferred monitor are not properly maximized on the preferred monitor. To get the full benefit of this fix, you must also install a server hotfix that includes Fix Application windows cover the taskbar when the taskbar is set to auto-hide, thus preventing access to the Start menu and other items in the taskbar.

As a workaround, set the following registry key:. When running both a seamless connection and local applications, the local and seamless application windows might overlap incorrectly.

This fix addresses a security vulnerability. This is the client-side component of a fix that resolves the issue. To resolve the issue in its entirety, you must also install server-side Fix Web Interface embedded sessions do not disconnect when you close the Internet Explorer window. The sessions remain active until the disconnect time-out 30 minutes is reached. After minimizing and then restoring a published desktop session to full screen mode, the session window does not cover to entire screen but leaves the local Windows Taskbar visible.

After a network connection is interrupted and then restored, Version The issue occurs primarily in VPN scenarios when the client is attempting to reconnect before a valid IP address is available. When reconnecting to a fixed-size window session, the previous location of the session window is not remembered; instead, the session starts centered to the screen.

The text box of the Therefore, if you reduce the width of the Quick Launch bar, text entries are truncated.

With SpeedScreen Multimedia Acceleration enabled, the audio and video portions of multimedia content might not be synchronized properly. To enable this fix, you must:. Try to access your application later, or contact technical support. An unrecoverable error has occurred. No further reconnections will be attempted. Please close this dialog box and try again. On clients running Windows , Version Instead, shortcuts are restored to their original desktop locations.

In Program Neighborhood, changes made to the bitmap cache directory are not honored. In Version Instead, a folder with the new name appears on the desktop alongside the original folder. When reconnecting to a pass-through session using Version Caution : This fix requires you to delete part of your Vista user profile. Making this change incorrectly can cause serious problems that may require you to reinstall your operating system.

Citrix cannot guarantee that problems resulting from deleting an incorrect file can be solved. Perform this modification at your own risk. On client devices running Windows Vista, the Citrix Program Neighborhood folder might be missing from the Start menu or not contain application shortcuts. The issue occurs because Windows Vista, by default, does not support Start menu subfolders. Start Program Neighborhood as usual.

Redirecting Version If the option is enabled, either all or no application shortcuts appear. This release is packaged as an. To install the client, Windows Installer 3. For more information about deploying these, see Microsoft article or visit the Microsoft Web site and search on keyword msiexec. To install this release successfully, client devices must not have registry modification restrictions in place.

Failed to load featured products content, Please try again. Customers who viewed this article also viewed. Log in to Verify Download Permissions. Reference error message: The operation completed successfully. The following workaround resolves the issue: Log on to the target computer as a local administrator. At a command line, type ssoncom.

The correct statement is: To install the client software using an MSI package, the Windows Installer Service must be installed on the client device.

Issues Resolved in this Release Caution! The specified procedure could not be found. Install this hotfix. Log off from the workstation and then log back on. Was this page helpful? Thank you! Sorry to hear that. Name Name is required. Email Email address is required. Close Submit. Featured Products. Need more help? Product issues. Open or view cases Chat live.

Other support options. See all use cases. View all products. Buy Citrix products, request a quote, or learn more about our products and subscriptions. Citrix Workspace app is the easy-to-install client software that provides seamless secure access to everything you need to get work done. View all resources. Get the white paper. Get the report. Get expert guidance, resources, and step-by-step instructions to navigate your path to the cloud. Learn about planning, deployment, and management of Citrix solutions, so you can maximize the value of your investment.

Read the article. Manage licenses Renew maintenance. Citrix ADC. In North America: 1 Solutions Solutions. Digital Workspaces. DaaS and VDI. Secure Access. Application Delivery.

   

 

Citrix ica client plugin download



   

Restart the browser after removing these software and try again. This option should be cleared because the dynamic files are stored in the Temporary Internet Files folder.

When applications are clicked, a file is downloaded to the folder, then launched using MIME type. If access to the folder is disabled or not available, the process cannot occur successfully.

Add the site to the Trusted sites list if using Internet Explorer browser using the following steps:. In the Add this website to the zone field, enter your organization's website and click Add. Repeat this for the. Note: It might be required to also add any additional subdomain. Log on to the Web Interface site and attempt to launch an application. At the end of the address bar a blue warning sign appears, indicating filtered content.

Click the blue warning sign and select Turn off ActiveX Filtering. Failed to load featured products content, Please try again. Customers who viewed this article also viewed. Log in to Verify Download Permissions. Steps remain for any users not fully updated to the latest and greatest. Refer to the Disclaimer at the end of this article before using Registry Editor. Or Disabling ActiveX filtering for an individual site when ActiveX filtering is enabled globally: Log on to the Web Interface site and attempt to launch an application.

Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system.

Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Workaround: Reconfigure the monitors placing the primary monitor in the bottom left-most position. Users do receiver an enable microphone prompt that applies to both their webcam and microphone. If users choose to enable their microphone, the webcam is also enabled. Similarly, any changes users make to the microphone setting on the HDX page of the Desktop Viewer Preferences dialog box apply to their webcam.

These configurations are not supported by Webcam Video Compression. To achieve the desired user experience, install Microsoft Office Communicator on the server hosting XenApp or XenDesktop to which the Citrix online plug-in initially connects.

Other Known Issues - Desktop Connections If no root certificate is installed on a non-domain-joined desktop appliance, the Desktop Viewer cannot connect and an error message Error is displayed. However, this error is incorrect. Error 61 should be displayed. This issue has been observed with the Logitech Webcam C Was this page helpful? Thank you! Sorry to hear that. Name Name is required. Email Email address is required. Close Submit. Featured Products. Need more help? Product issues.



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